Legal

Privacy Policy

This page explains what information NEXELTRON NETWORK (marketed by Chawla Auto Components, Pantnagar) collects on this website and how we use it.

Information we collect

  • Order requests: name, phone number, city or address and the products you choose.
  • Dealer applications: firm name, contact person, phone number, city and state, and GSTIN if you give it.
  • Warranty checks: the product serial number you scan or type.
  • Basic usage data: standard technical data such as browser type and pages visited, which our hosting provider records.

We do not ask for card or bank details on this website. No online payment is taken here.

How we use it

  • To call or message you to confirm stock, delivery and payment for your order.
  • To review dealer applications and send dealer price lists.
  • To show warranty status and handle replacements.
  • To improve the website and our service.

Sharing

We do not sell your information. It is shared only with our own sales, dispatch and support team, and with service providers who help us run the website, messaging and delivery, only as needed for that work.

Storage and safety

We keep your details only as long as needed for orders, warranty, accounts and legal records, and we use reasonable security to protect them.

Your choices

You can ask us to correct or delete your details, or stop messages, by calling 1800 180 4044 or writing on WhatsApp to +91 79005-88588. We may update this policy; the date at the bottom of this page shows the latest version.

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